Privacy Policy

1. Information We Collect

We may collect the following types of data:

• Personal Information (name, email, phone, company name)
• Payment and billing details (via secure gateways; Motionify does not store card details)
• Project-related content and file uploads
• Portal usage and communication records
• Technical data (IP address, browser type, cookies, and device information)

2. How We Use Your Information

• To process and manage service orders
• To communicate updates, contracts, and delivery details
• To provide customer support and resolve queries
• To send invoices, payment reminders, and notifications
• To improve our services and enhance user experience

3. Data Sharing

We do not sell or rent your data to third parties. We may share data only with:

• Authorized team members and freelancers working under NDA
• Legal or regulatory authorities (if required by law)
• Payment and hosting providers for secure transactions and platform operation

4. Data Retention

All project-related files and communications are retained for 365 days after completion. After expiration, files are automatically deleted from our servers for security reasons.

5. Cookies

We use cookies to:

• Keep you signed in
• Remember user preferences
• Improve analytics and portal performance

You can disable cookies in your browser, but some features may not function properly.

6. Your Rights

You may:

• Request a copy of your data
• Request correction or deletion of your information
• Withdraw consent for marketing communications at any time

7. Data Security

All data is protected with SSL encryption, secure cloud storage, and role-based access controls. Payment transactions are processed through PCI-DSS-compliant gateways.

8. Changes to This Policy

We may update this policy periodically. Changes will be reflected with a new effective date on this page.

9. Contact

For any questions regarding this Privacy Policy, please contact us at: support@motionify.studio